Privacy Notice

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Effective from May, 20 2018

The content in this Privacy Notice applies to translation and interpretation services provided by Birgitte Brøndsted and to the use of the website

Your privacy is important to me. I respect your privacy regarding all personal information which I collect, use and handle. I collect information in a fair, legitimate and transparent way, and I only ask for personal information when I need it to provide a service to you.

You can always refuse my request for your personal information, but this means that I may not be able to provide you with my services.

Below you can find more details about how I collect, use and handle information that you choose to share with me. You can also read more about your rights.

1. What I collect

I collect information like your name, email address, phone number, physical address, Italian tax number (codice fiscale) and/or VAT number. I also collect email communication and messages sent through other channels (for example private messages sent through my Facebook profile).

When you visit my website I collect information from and about the devices you use to access the website. This includes things like IP addresses, the type of browser and device you use, which pages you visit etc. Your devices may also transmit location information.

2. How I collect

I collect information which you choose to share with me through email communication and other communication.

I also collect information through third parties such as Google Analytics (information on how you interact with my website).

I use cookies on my website to provide, improve, protect and promote my services.  You can set your browser to not accept cookies. For more information about cookies click HERE.

3. Why I collect and how I use what I collect

I collect and use the above mentioned information for the purpose of providing you with my services, in order to communicate with you, to improve my services and my website, to comply with my administrative obligations (accounting, tax etc.) in accordance with Italian law, to protect myself in the event of disputes, and to enforce my agreements.

4. Who I share your information with

I may share your information with trusted third parties with whom I collaborate or whose services I use. These include my bank, my accountants and legal consultants, courier services and post offices. I will only share your information with these parties when it is strictly necessary and related to the service, I have provided you with.

5. How I keep and protect your personal information

I am very dedicated to keeping personal information safe. I maintain administrative, technical and physical safeguards in order to protect your information. All digitally stored information is password protected and my computer has file vault encryption and firewall protection activated. All my electronic devices are Apple and I only use Authorized Apple Service Providers for repairs and technical support.

6. How long I keep your information

All information coming from general inquiries which do not lead to the use of one of my services (for example if you write to me asking for a quotation but end up not accepting it) will be permanently deleted, as soon as I have replied to your general inquiry or when you confirm that you are not interested in using my services. In case I don’t receive a reply from you, the information will be deleted after a maximum of 60 days from the date on which the last communication was sent.

Information used for sending out newsletters will be kept until you inform me that you no longer wish to receive my newsletter.

All other information will be kept for as long as necessary to provide you with my services and to achieve the purposes described in this Privacy Notice, for example to comply with my legal obligations, to protect me in the event of disputes and to enforce my agreements. The exact periods for which I keep your information will depend on the nature of the information and why I need it. Factors I consider in determining these periods include the minimum required retention period prescribed by law, the period during which a claim can be made with respect to an agreement etc.

7. What are your rights?

In accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, you have the right to access, update, change or delete your personal information. You also have the right to restrict or object to the processing of your personal information and you have the right to data portability. Please note that I will retain personal information in order to comply with the law, protect my rights, resolve disputes or enforce my legal terms, to the extent permitted under applicable law.

Finally you have the right to file a complaint with the competent supervisory authority. (In Italy the Garante per la protezione dei dati personali.)

8. Contact 

If you have any questions about this Privacy Notice, or if you would like to exercise your rights, feel free to contact Birgitte Brøndsted at

9. Changes to this Privacy Notice

I may revise the content of this Privacy Notice from time to time. You can always find the most current version on my website. When I make changes I’ll update the date at the top of the page and include a link to older versions. If I make substantial changes, I will notify you by posting a notice of the upcoming changes on my website before they take effect. Make sure you check back periodically to review this Privacy Notice for any changes since your last visit.